Contact
General enquiries to Clearstream Australia Limited:
How | Details |
Telephone | +61 2 8031 0200 Monday to Friday between 09:00 and 17:00 AEST |
Writing | Clearstream Australia Limited Level 3, 1 Bligh Street |
Please find Clearstream Australia’s Privacy Policy, Complaints Management Process and Target Market Determination below.
Privacy Policy for Clearstream Australia Limited
By explaining our Privacy Policy to you, we hope that you will better understand how Clearstream Australia Limited collects and holds your personal information private and secure while using it to provide services and products; or during the normal course of running our business.
Access to your personal information
If at any time you would like to request access to the personal information we are holding about you, you are welcome to ask us in a form or manner which identifies the nature of the personal information requested.
Requests can be made as follows:
How | Details |
Telephone | +61 2 8031 0200 Monday to Friday between 09:00 and 17:00 AEST |
Writing | The Privacy Officer |
Please find detailed information in the Privacy Policy.
Complaints Management Process for Clearstream Australia Limited
Clearstream Australia Limited recognises the importance of complying with the applicable regulatory standards in Australia and Europe with regards to Complaints Management and understands that from time to time customers, suppliers or other third-parties with whom we have a contractual agreement with may experience dissatisfaction with a product or service provided by us.
To lodge a Complaint with us, please use one of the options below:
How | Details |
Telephone | +61 2 8031 0200 Monday to Friday between 09:00 and 17:00 AEST |
Writing | The Complaints Officer |
Please find detailed information in the Complaints Management Process.
Target Market Determination for The Managed Funds Portfolio Service, an Investor Directed Portfolio Service (IDPS), (the product)
The Target Market Determination sets out the target market for this product issued by Clearstream Australia Limited (Clearstream Australia). It forms part of Clearstream Australia’s design and distribution framework for the product. The product is described in the IDPS Guide which forms part of the Morgan Stanley Portfolio Wrap Investor Brochure. The product is made available to investors by arrangement with Morgan Stanley as the promoter of the product and is a component of Morgan Stanley's Portfolio Wrap.
Please find detailed information in the Target Market Determination.