Xact Web Portal: Improved Help & Support

03.11.2023

Clearstream Banking1 informs clients about the upcoming changes to the Xact Web Portal interface effective

20 November 2023

Help & Support

Users can access this section by clicking on the Help & Support button in the application bar as shown below. There are links to the FAQs, online documentation, and the video tutorials, when a link is clicked, a new tab will open and the Xact Web Portal session will not be interrupted.

FAQs 

Answers to frequently asked questions about Clearstream Banking products and services can be found using quick filter buttons or by searching with keywords.

Documentation

The online documentation provides comprehensive information about Xact Web Portal. The index and search functionality on the left allows users to find the information they require.

Online Tutorials

The video tutorials provide in-depth presentations on how to complete different tasks in Xact Web Portal.

Further information

Please see the Clearstream website for more information about Xact Web Portal.

For further information please contact the Clearstream Connectivity Helpdesk or your Relationship Manager.

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1. Clearstream Banking refers collectively to Clearstream Banking S.A., registered office at 42, avenue John F. Kennedy, L-1855 Luxembourg, and registered with the Luxembourg Trade and Companies Register under number B-9248, and Clearstream Banking AG, registered office at 61, Mergenthalerallee, 65760 Eschborn, Germany and registered in Register B of the Amtsgericht Frankfurt am Main, Germany under number HRB 7500.